Repairs Officer - Housing - Greater London - temp 3-4 months

From 26th January 2021, you can find your dream job in our vacancies offer provided by Confidential Agency. For example you can find there a job from location London, Twickenham, United Kingdom functional area Call Centre / CustomerService, position Repairs Officer - Housing - Greater London - temp 3-4 months.

Salary offer for Temporary job is from 15 GBP Hourly.

Description Vacancy

Job position:
Repairs Officer - Housing - Greater London - temp 3-4 months
Call Centre / CustomerService
Employment type:
Start date:
211561762 (
15 to 18 GBP

Job description

A housing association based in Greater London is seeking a Repairs Officer to deal with the large amount of repairs and maintenance enquiries that come in.

The main roles and responsibilities will be:

Being the first point of contact for all repairs calls
Monitoring the email inbox
Diagnosing repairs and passing on to the relevant teams if needed
Liaising with all members of the organisation regarding needs of customers
Managing stakeholders
Liaising with contractors and maintenance
Generating SOR codes
Doing all admin associated with the post
Updating the repairs system
Using CIVICAFor the role we are looking for as a priority:

An experienced repairs officer
Used to taking high volume of repairs calls
Great customer service skills
Quick and accurate typing skills
Experienced using Civica ideally (this is the housing management system)
CRM systems experience
The ability to work quickly and efficiently If you are available immediately and can tick all of the boxes of this role please apply below.


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