Press Office and PR Manager

From 5th April 2022, you can find your dream job in our vacancies offer provided by KFC UK&I Agency. For example you can find there a job from location Surrey, Woking, United Kingdom functional area Advert / Media / Entertainment, position Press Office and PR Manager.

Description Vacancy

Job position:
Press Office and PR Manager
Advert / Media / Entertainment
Employment type:
Start date:
1489709 (

Job description


Welcome to Kentucky Fried Chicken. Our world famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin' good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. He started travelling by car to different restaurants and cooked his fried chicken on the spot for restaurant owners. He did this at the age of 65. If the owner liked the chicken, they would enter into a handshake agreement to sell the Colonel's chicken. Legend has it that Colonel Sanders heard 1009 "No's" before he heard his first yes. The Colonel's story still inspires us today. It reminds us how grit, perseverance, dedication and ambition along with hard work can create success; regardless of your age or where you come from.

Our purpose as an employer is to empower our people to find their own secret recipe in life too.


KFC are on the lookout for a brilliant SENIOR PRESS OFFICER & PR MANAGER (and lover of fried chicken!)

You'll be joining a phenomenal team (if we do say so ourselves!). We've won awards, we've generated loads of coverage, and top it all off, we've expertly handled some of the biggest brand crises that our sector has ever faced - including the chicken crisis... that time we ran out of chicken across the country back in 2018... 'FCK'!

So, if you love a meaty issue, can steadily and calmly handle a crisis, have innate media prowess, and you care about the role of business in society... this is the role for you! We are on the lookout for an expert media guru who is passionate about using earned to protect and promote KFC's reputation, and who has the expertise to recognise how vital reputation is to a brand's ability to grow and thrive.

You'll be the Colonel in charge of effortlessly managing our busy press office, which is run via our PR agency and handles up to 40 different media enquiries a week. You'll also work with our masterful social media team and our incredible Care Squad to help catch any PR issues (...ideally before they become a PR issue!). From the Guardian through to the Daily Mail, you'll also be ready to turn on a dime in managing all sorts of issues - from HFSS and the obesity debate, through to supply chain and sustainable farming. You will use your solid media intuition and creative spark to respond distinctively, spot the right opportunities instinctively, and execute media strategies brilliantly.

This is a huge opportunity for someone who wants to make an impact and influence with media for a brand that's firmly part of UK culture, and in a sector that's at the heart of media and stakeholder debate. That's why you'll work closely with our Head of Sustainability, our Senior Public Affairs Manager, and our Brand Good team to proactively lead in bringing to life our commitments to being a responsible business, through media relations and other tactics. It's in our DNA to do the right thing and make a positive difference to the communities we serve, so you'll be passionate about helping us shape impactful comms and media strategies around areas like nutrition, sustainability, animal welfare and social purpose - and in a truly KFC way.

You'll report into the Senior Reputation Manager (the legit Chicken Connoisseur) and sit as part of our Reputation and Responsibility team (R&R). The R&R team is a new team at KFC tasked with a huge job: to drive radical business change and dramatically shift perceptions of the brand amongst media, stakeholders and consumers. That's why we think this is a clucking great opportunity at one of the largest, best-known, best-loved and most talked-about brands in the UK... so, what are you waiting for?

  • Delivering brilliant, brand-building proactive press coverage! You'll drive news generation and earned media campaigns centred around bringing to life our commitments to being a responsible business in an engaging way, through media relations and other tactics
  • You'll be able to pull together exciting media briefs whilst also sensing when great PR opportunities appear - and be proactive in taking full advantage of them
  • You'll be the first point of contact for the press office team (run via our PR agency) - helping to develop, craft and approve media statements in our distinctive voice
  • You'll have the know-how and experience to expertly manage media crises and manage and monitor issues
  • You'll need to be on the ball with monitoring social media and customer care to help us spot potential issues. We want to find someone with a natural instinct (a sixth sense, if you will) for scenario planning and anticipating what journalists are likely to ask us next.
  • As you can imagine, issues and opportunities don't always present themselves between 9am and 5pm (as much as we wish they would!) - so we're looking for someone who's willing go the extra mile outside of these hours (within reason!).
  • You'll develop and maintain strong relationships with other departments in the business, and key individuals and teams at our various partner agencies.
  • As part of the wider KFC team, you'll get a great insight into the broader world of KFC, and have amazing access to work closely with our industry-leading partner agencies (...and probably get invited to a few chicken tasting sessions here and there!)

  • You'll know what you're doing! We're looking for great prior media relations experience (either in-house or agency side) looking after and working as part of a busy press office - able to write brilliant press materials, talk to journalists and sell in stories.
  • Top-notch copywriting skills are absolutely essential. We want someone with a versatile writing style, who is able to adapt fluently to our distinctive, irreverent brand tone-of-voice with flawless grammar, spelling and punctuation.
  • You'll have a passion for responsibility comms and you will have experience in managing responsibility and reputation issues effortlessly
  • Ready for a long list? Because we're also looking for: creativity and imagination, a sharp eye for detail, an ability to prioritise, work in a team, deal with feedback, see the bigger picture and stay calm under pressure.
  • It's a team sport, so you'll build strong, effective relationships cross functionally. We want a total team player mentality and a drive to get things done. You'll need to manage internal and external relationships with key stakeholders - so goes without saying you'll be able to demonstrate superb communication skills. So basically love a good natter.
  • We really want someone who shows great initiative... impress us!
  • We're looking for personality with a big passion for press and with a natural media instinct. Great judgment mixed with maturity, flexibility and resilience are the key qualities we're after.
  • Enthusiasm is a must! A mild inclination towards poultry might help too.
  • We want someone who cares about real issues in the world as well as a brand's role in the world - and who is passionate about building a positive reputation.
  • We're looking for a team player who embraces the company culture, gets involved with the various initiatives (...rumour has it we have a free alcohol fridge!) and enjoys working in a team.
  • You'll need to be someone who always remains positive and motivated, inspiring colleagues to maintain a similar attitude. You'll see positive or negative feedback as constructive and a way to help you develop.
  • There may occasionally be stressful times with this role! We'll need you to show patience, and be able to make judgment calls under pressure.
  • You are intellectually curious and creative. We're looking for someone solution driven, meaning you'll be inquisitive, tenacious and determined... always looking for new ways to deliver ground-breaking work.


A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including;
  • We can offer flexibility - our RSC is in Woking.
  • Fry-YAY - Finish up at 1pm every Friday (All year round)
  • Company and performance-related bonus
  • Generous pension with up to 11% company contribution
  • Private healthcare with the option to increase to include family cover
  • Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year
  • Recharge Days - an additional 5 days per year to disconnect from our day-to-day (in addition to annual and bank holidays).
  • After 5 years' service, annual holiday allowance increases to 30 days
  • Study support may be available for job-related qualifications
  • Competitive parental leave and flexible return to work options
  • Wellbeing Gift - £50 to invest in an app that will help your personal health and well-being
  • Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership.
  • Sanctus - 1:1 Mental Health coaching sessions.
  • 'Leave me the cluck alone time' - an hour per day outside of your lunch break to step away from your screen.
  • Virtual Commute -time blocked out in our diaries to give space without meetings to start and finish the day the most effective way.
  • Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
  • ..... click apply for full job details

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