Customer Service Coordinator

From 13th February 2021, you can find your dream job in our vacancies offer provided by Confidential Agency. For example you can find there a job from location Devon, Devon, United Kingdom functional area Call Centre / CustomerService, position Customer Service Coordinator.

Description Vacancy

Job position:
Customer Service Coordinator
Classification:
Call Centre / CustomerService
Employment type:
Permanent
Start date:
N/A
Reference:
212968696 (cv-library.co.uk)
Salary:
N/A

Job description

We are currently looking for a Customer Service Coordinator to join the team within our Devon Community Equipment Service Centre based in Exeter. Day to day you will speak to our service users, family members and healthcare professionals as the first point of contact to process and coordinate the Community Equipment requests.
The Role:
* Assist and manage incoming calls into the centre, answering any queries in a timely manner
* Coordinating orders to be delivered, collected and installed by our Driver Technicians
* Order analysis by checking and identifying any errors made on online orders
* Invoicing, entering of orders via the computer system
* Along with general administration that supports the above, and of course, answering daily calls in a professional and friendly manner
About you:
* Strong experience in a similar busy and fast paced environment
* Relevant telephone based customer service experience
* Good attention to detail and accuracy
* Previous administration and diary management experience
* Professional and confident manner on the telephone and through email
* Competent IT skills with Microsoft 365 programmes and ability to learn new systems
What can we offer you?
* Competitive annual salary
* Permanent contract
* Monday to Friday, 9:00am to 6:00pm
* 33 days holiday (including bank holidays) plus optional 5 days unpaid
* A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets
* Company Pension Scheme
* Life Assurance
We are always looking to recruit hard working, driven and talented individuals to join the Millbrook Healthcare Team and to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
This role is working in a regulated activity and may be subjected to an enhanced DBS disclosure.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community



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